Patient Rights and Responsibilities
Quality Care
You have the right to:
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- Equal care regardless of age, race, ethnicity, religion, culture, or language.
- Equal care regardless of physical or mental disability, socio-economic status.
- Equal care regardless of sex, sexual orientation, and gender identity or expression.
- Have your culture, values, beliefs, and preferences respected.
- Quality care in a safe setting by skilled medical practitioners and staff.
- Have your pain managed.
Meaningful Interactions
You have the right to:
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- Be informed of your current health status.
- Help decide the plan for your care.
- Take part in your care as desired.
- A person of your choice, and your medical practitioner, notified promptly when admitted to the hospital.
- Choose a person (lay caregiver) to be involved in your plan of care before and or after decisions.
- Refuse care or refuse to consent.
- Written or verbal messages you understand.
- Be informed of a transfer or discharge with notice.
- Hospital provided interpreting services at no cost to you.
- Get information in a manner that meets your needs for vision, speech, hearing or cognitive impairments.
- Review your chart with your caregivers at any time during your stay.
- Complain without fear of revenge and have your complaints reviewed in a timely manner.
Safety
You have the right to:
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- Be free from neglect, misuse, verbal, mental, physical, and sexual abuse.
- Be informed if something goes wrong with your care.
- Be free from seclusion or restraints unless needed for safety.
- Have access to protective and advocacy services.
Affordability
You have the right to:
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- Request a detailed bill with an explanation of that bill after discharge.
- Information about resources to help pay for your care.
Personal Care
You have the right to:
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- Know the names and jobs of the people who care for you.
- Be treated with respect and dignity in a setting that promotes a positive self-image.
- Personal privacy.
- Religious and other spiritual services that you choose.
- Make advance directives.
- Have your medical and end of life care wishes followed.
- Have your rights protected and respected during any research like activities.
- Refuse to allow taping, films, or images of you for purposes other than your care.