Transportation Services KanCare

United Health Care “UHC”  Call: 877-796-5847

  • Minimum 3 business day notifications needed.
  • Friends & Family can drive and get reimbursed mileage but must be pre-approved.
  • Patients need to make sure their policy has transportation coverage. Call the number on the back of the card to ask the representative.
  • UHC uses Modivcare.

Sunflower: SafeRide  Call: 877-917-8162 or Sunflower Customer Service 877-644-4623

  • Minimum 3 business day notifications needed.
  • Friends & Family can drive and get reimbursed mileage but must be pre-approved.
  • Patients need to make sure their policy has transportation coverage. Call the number on the back of the card to ask the representative.
  • Limited to 125-mile extension one way.
  • Longer Trips can be pre-approved if needed, ask when you call.
  • Children who are under age 17 must have an adult ride with them.

Healthy Blue: Access2Care  Call: 833-270-2254

  • Book online: https://access2care.com/
    o Minimum 2 business days’ notice
  • Friends & Family can drive and get reimbursed mileage but must be pre-approved. ask the Call Center Associate.
  • When you call to schedule a trip, have these things ready:
    o Your Medicaid or Member ID number
    o Your first and last name
    o Your home address including the ZIP code for the pick-up
    o The name, address, and ZIP code for the healthcare provider you’ll see
    o The date and time of your healthcare appointment

Modivcare:  Call: 866-697-0496

  • Book online: https://www.mymodivcare.com/book-now
  • Download their app from Google Play or Apple App store
    o App is available in Spanish
  • Minimum 3 business days’ notice
  • Non-emergency medical transport
  • Limited to 125-miles for 21 years of age or older
  • Limited 250-miles for 20 years of age or younger
  • Longer Trips can be pre-approved if needed, ask when you call
    ❖ Call and ask if your insurance provider is accepted as some other insurance other than Medicaid is accepted!
    ❖ They are hiring transport drivers
    o https://www.modivcare.com/transportation-providers-contact-us/#Apply